Frequently Asked Questions
Everything you need to know about our premium food products and delivery.
How do you ensure the freshness of your food products during shipping?
At 138 Foods, Inc., we use temperature-controlled packaging and expedited shipping methods to ensure that all perishable items arrive at your doorstep in peak condition.
Where does 138 Foods, Inc. source its ingredients?
We pride ourselves on quality. We partner with vetted local farmers and global suppliers who adhere to strict organic and sustainable farming practices.
What is your return policy for food items?
Your satisfaction is our priority. Due to the nature of food products, we cannot accept returns; however, if your order is damaged or incorrect, please contact us within 48 hours for a full refund or replacement.
Do you offer options for specific dietary restrictions?
Yes, we offer a wide range of products including gluten-free, vegan, and keto-friendly options. You can use our website filters to shop by your specific dietary needs.
How can I track my order?
Once your order is processed, you will receive an email with a tracking number and a link to monitor your shipment's progress in real-time.
Does 138 Foods, Inc. ship internationally?
Currently, we only ship within the continental United States to ensure our products maintain their freshness and quality standards during transit.